We have tens of thousands of shifts every day at hundreds of hospitals across every region of England and Wales. Nurses can filter shifts and receive notifications based on location, specialty, duration, date, time of day and day of the week. They can also use our app to register, submit compliance documentation and upload references. Enabling nurses to manage their own workload in this way puts them back in control of their careers!
Because we believe patient safety is critical, nurse compliance is our number one priority. Every working Altrix nurse is compliant to NHS Employment standards with training and certifications kept up to date. Our dedicated, 24/7 support team ensure that all our nurses are fully compliant and are trained to use our app and website to book shifts.
Our goal is better healthcare. Our absolute priority is that high quality care, patient safety, positive patient experience and clinical effectiveness are maintained in the short term and improved in the long term.
Altrix (“We”, “Us”, “Our”) is a recruitment business which provides recruitment and work-finding services to its clients. Altrix must process personal data so that it can provide these services and in doing so we act as a “data controller.”
As “data controller” means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in the privacy notice.
This notice informs you of how we protect your personal data and informs you about your legal rights when we obtain your personal data, in accordance with the new General Data Protection Regulation (GDPR). This notice does not act or form part of any contract to provide you with recruitment or work-finding services.
For more information and/or to exercise any of your rights at any time you can contact Altrix:
Most of the personal information will be collected during the registration and onboarding process, however, in order to maintain your compliance up to date and able to continue to work via Altrix, we will also be collecting additional/new information on an ongoing basis.
Altrix will collect your personal data (including sensitive personal data) via our website, mobile app, telephone, other sources including but not limited to colleagues and referee details.
We will process your personal data for the purposes of providing you with work-finding services.
Consent – Altrix holds and processes personal data by obtaining your written or verbal consent wherever possible. Consent is given to us by you, when registering with our online platform (via website and mobile app).
Legitimate Interest – where there is commercial purpose for processing your personal data. For example, where you have provided your personal data and we use this data for the purposes of securing you an interview or a placement.
We will only use your personal data for the purposes for which we collected it and in situations where the law allows us to.
The categories of personal data we may collect, and process include but are not limited to:
The holding of this data is required for us to ensure that you are suitable for opportunities being managed by us. We hold this data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you.
Altrix will only share your personal data when necessary and where there is a legitimate reason to do so.
NHS Trusts and Altrix Clients – We will share your personal data with Trusts/clients who you request to work with, and sometimes third parties associated with those clients if consent is given.
Auditors – We may be required to share your personal data with external auditors, with whom we have a contract in place. They will not share your personal information with any organisation other than us. They will hold it securely and retain it for the period we instruct.
Data Processors – Your personal data may be transferred to other third parties acting in their capacity as data processors. We use data processors who are third parties to provide elements of service for us. We have contracts in place with our data processors to ensure they will not share your personal information with any organisation other than us and only permit them to process your personal data for specified purposes in accordance with our instructions . They will hold it securely and retain it for the period we instruct.
Other third party service providers – Your personal data may be shared with third party service providers including, but not limited to, technical support and IT contractors, Training companies, Professional Bodies, DBS services
Your data will not be shared outside of the EEA unless for a specific opportunity and with your express permission.
Special category data is personal data which is of a sensitive nature. These include, but are not limited to:
“Special categories” of particularly sensitive personal information require higher levels of protection. We need to have further justification for collecting, storing and using this type of personal information. We have in place an appropriate policy document and safeguards which we are required by law to maintain when processing such data. We may process special categories of personal information in the following circumstances:
Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public.
Altrix will only keep your personal data for as long as is necessary for the purposes for which it was collected and in order to fulfil our obligations to you.
If you no longer require the services of Altrix, we will keep your personal data stored for the necessary period to comply with all and any relevant legislation at the time. Upon expiry of that period, Altrix will seek further consent from you and where consent is not granted, Altrix will cease to store and process your personal data.
Altrix has put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized manner.
Additionally, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.
In case of suspected personal data breach, Altrix will notify you and any applicable regulator where legally required to.
You have the following data protection rights:
To exercise any of these rights, please email Operations@Altrix.co.uk. Your request will be dealt with as soon as possible and at the latest withing one calendar month of the date of the request being received. If an extension of this period is needed, we will let you know within the one-month period.
You also have the right to raise concerns at any time with the Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/. However, we would appreciate you give us the opportunity to deal with your concerns before you contact the ICO.
We regularly review this privacy notice and will update it where necessary. We do recommend you regularly review this privacy notice to make sure you have the most up to date information. This privacy notice was last updated on 15/12/2021.
These terms shall apply to each and every occasion on which You use the Platform. Each Assignment shall constitute a separate and divisible contract.
The Agency Worker Regulations (AWR) was established to give agency workers the right to the same basic employment and working conditions as if they had been recruited directly by a company.
From Day 1 of a placement you are automatically entitled to have access to collective amenities and facilities, such as a staff canteen or car parking (unless there are particular circumstances where these cannot be made available). The organisation is also required to give you access to information for relevant job vacancies within the company. If you have any queries relating to what is available, please contact your recruitment consultant.
After you have worked in the same role with the same client for 12 weeks, you will qualify for equal treatment in respect of pay and basic working conditions, including annual leave, as if you were directly employed by the client. You can accumulate these weeks even if you only work a few hours a week. However, if you start a new assignment with the same employer which is substantially different or there is a break of six calendar weeks in the same job then the ‘qualifying clock’ is reset. If your role substantially changes, your recruitment consultant will inform you of your new duties.
Whenever you are booked in to a job, we will ask you about any previous shifts you have worked with the client in order for us to monitor the 12 week qualifying period for you and to help establish when you are entitled to equal treatment.
As part of the onboarding process, Altrix will conduct an interview to assess the candidate’s clinical competency. In case of interview conducted remotely, Altrix will set up a video call between the candidate and the interviewer. This call will be recorded, and the video will be kept in the candidate’s file as evidence of interview completed.
During onboarding, Altrix may be required to share the personal details and/or documents that you have provided to us, so that we can validate their authenticity.
By registering with Altrix you consent to the remote interview terms and to us carrying out such checks, which include but are not limited to:
In certain circumstances it may also be necessary to share your data, however Altrix will only share your personal data where there is a legitimate reason to do so.
NHS Trusts and Altrix Clients: We will share your personal data with Trusts/clients who you request to work with, and sometimes third parties associated with those clients, but only with your permission.